Levuma
Terms & Conditions
All content on this website, including designs, images, text, and trademarks, is the exclusive property of LEVUMA and may not be used without prior written consent.
LEVUMA shall not be held liable for indirect or consequential damages arising from the use of this website or the purchase of our products, except where required by law.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the UAE, without regard to conflict of law principles.
By placing an order on this website, you agree to these Terms & Conditions in full.
LEVUMA offers a two-year warranty from the date of delivery, covering manufacturing defects in materials or workmanship.
This warranty does not cover:
Our after-sales team is available to assist with maintenance, resizing (where applicable), and care recommendations.
For warranty or service inquiries, please contact admin@levuma.com
LEVUMA offers secure, insured worldwide shipping through trusted carriers such as DHL, FedEx, or UPS.
Estimated delivery times:
LEVUMA is not responsible for delays caused by customs clearance, local regulations, or circumstances beyond our control.
Any applicable import duties, taxes, or customs fees are the responsibility of the recipient.
LEVUMA accepts the following payment methods:
Prices are displayed in USD (or other currencies as noted) and are exclusive of local import duties and taxes, which may be charged upon delivery depending on the destination country.
LEVUMA reserves the right to adjust pricing at any time without prior notice. Prices confirmed at checkout will always be honored.
LEVUMA is committed to protecting your privacy and handling your personal data with the utmost care and discretion.
We collect personal information such as your name, contact details, shipping address, and order information solely for the purpose of processing purchases, delivering orders, and providing after-sales service. Payment information is processed securely by our payment partners and is never stored on our servers.
Your personal data is treated confidentially and is never sold or shared with third parties except where necessary to fulfill your order (such as payment processors and shipping partners), or where required by law.
LEVUMA complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR). You have the right to access, correct, or request deletion of your personal data at any time.
Our website uses cookies to ensure optimal performance and to improve user experience. By using our website, you consent to the use of cookies in accordance with this policy.
For any privacy-related inquiries, please contact us at admin@levuma.com
Due to the nature of fine jewellery and the bespoke finishing of our pieces, LEVUMA does not offer refunds.
We are pleased to offer exchanges under the following conditions:
Exchanges may be made for:
Customised or engraved pieces are final sale and are not eligible for exchange or return.
Shipping costs, customs duties, and taxes are non-refundable and remain the responsibility of the client.
LEVUMA reserves the right to refuse any exchange that does not meet the above conditions.
LEVUMA offers a two-year warranty from the date of delivery, covering manufacturing defects in materials or workmanship.
This warranty does not cover:
Our after-sales team is available to assist with maintenance, resizing (where applicable), and care recommendations.
For warranty or service inquiries, please contact admin@levuma.com